What is an Emergency Repair? Before booking one in please see the RTA website here  for a definition of an emergency repair.


Is more than one property affected? 

If you have no Power, Water or Gas, there may have been a local outage. Some helpful numbers to check for local outages include:

Origin Energy: 13 19 62           

Energex: 13 62 62

Logan City Council :07 3412 3412

Ipswich City Council: 07 3810 6666

Urban utilities: 13 23 64               

AGL: 131 245

If you organise an emergency repair because of an outage in the area you may be not be reimbursed.

NOTE: If a repair request is caused by tenant neglect, for example, power failure due to one of your faulty appliances, a foreign object blocking toilets or garbage disposal units etc, it will be your responsibility for the payment of that account or you will not be reimbursed from the owner.


I've check with the above contacts now what?

For emergency contacts for your property please check your lease for contact numbers.